Management Consultancy and ISO Certification
We were really pleased to have received a case study from our customer Moore Insight, in relation to Management Consultancy and ISO Certification.
For more than 30 years, Moore Insight’s passion has been to bring true value, high-quality support, and industry-leading expertise to their clients.
Assisting with any aspect of their Finance, Enterprise Resource Planning (ERP), and digital transformation journeys.
They have worked collaboratively with clients across public, private, and voluntary sectors.
Undertaking the full end-to-end services necessary for a smooth and effective ERP journey.
Including analysis, planning, selection, implementation, migration, and also support.
What drove you to obtain ISO Certification?
Quality is at the heart of everything we do. Firstly with us promoting a culture of continuous improvement through regular training and quality reviews.
As a result, our clients receive fresh thinking as well as a consistent approach to assignments.
We require ISO 9001 Certification to provide services to the public sector.
More importantly, we wished to constantly challenge ourselves to continuously improve for the benefit of our clients, staff, and partners.
What attracted you to use Interface for your Certification?
From the very first contact, Interface came across as incredibly friendly.
With an easy-to-understand proposal for the process, we would need to go through to gain certification.
We also loved the idea of an initial “gap-analysis” review to highlight areas we would need to focus on before the formal audit took place.
Given the benefits, we knew the process would bring we considered the proposal to be of great value.
How have you found the process with Interface?
The process with Interface has always been clear, well communicated, and also well explained.
This has really helped us ensure that we prepared everything in good time.
Allowing us to build all of the improvements into our everyday working lives.
I’m always really impressed with the planning of the annual external audits.
Additionally, the assessor’s preparation and the clear structure to the assessment days themselves have been enjoyable.
Interface has challenged us robustly, but very professionally.
Ensuring our processes and procedures are in line with the requirements of the standards. At the same time, they have supported and also encouraged us to continuously improve the way we work.
What benefits do you feel certification brings to your business?
As a result of our relationship with Interface we have gained Quality, Environmental, and Health & Safety standards which we value immensely.
Above all ensuring, we do our very best for our clients, staff, and also our partners.
Every member of our organisation is actively involved in these processes and the certifications provide confidence that we’re doing things right.
Oz Oscroft
Operations Manager
