Holdsworth Foods client case study
Firstly, I would like to thank Millicent from Holdsworth Foods for allowing us to create and publish this case study across our website.
Holdsworth Foods is a well-established name in wholesale foodservice distribution. With a long history of supplying frozen, chilled, and ambient products to caterers across the UK, the business has built a strong reputation for service and reliability. From small independent cafes to large-scale hospitality venues, Holdsworth Foods supports a wide range of customers across the foodservice sector.
Operating from multiple depots, the company has developed an efficient and responsive distribution network, helping ensure customers receive what they need, when they need it. Strong supplier relationships, a dedicated team, and a commitment to doing things properly have helped the business grow and adapt to the changing demands of the industry.
Why ISO 9001?
Holdsworth Foods decided to pursue ISO 9001 certification as part of its wider focus on quality and consistency. With many long-standing relationships across its supply chain, the business wanted to demonstrate that its systems and processes meet recognised standards. Achieving certification also provides added confidence to customers, staff, and suppliers that the business is operating in a clear, structured, and reliable way.
The company sees the certified Quality Management System as a valuable tool to support continuous improvement. It helps ensure everyone across the business is working to the same high standards, and that there’s a shared understanding of what is acceptable and what isn’t, whether that’s in customer service, stock control, or day-to-day operations.
Support business growth
As Holdsworth Foods continues to grow, having ISO 9001 in place provides a strong and reliable foundation to ensure processes and procedures are being followed consistently, while maintaining high standards. Continuous audits will allow for areas for improvement to be identified and managed properly. By taking a proactive approach to quality, the business is also better placed to manage risks and meet regulatory requirements, which are important factors in the fast-paced and highly regulated foodservice industry.
Working with Interface NRM
Although the business had previously been ISO 9001 certified, this wasn’t by a UKAS-accredited certification body, which is what led them to Interface NRM. From start to finish, the team appreciated Interface’s clear and transparent communication, helping to make the process straightforward. Knowing that they were working with a UKAS-accredited certification body also gave Holdsworth Foods extra confidence in the certification process and the value it would have added to the business.
Interested in becoming ISO 9001 certified with a UKAS-accredited certification body? Get in touch with our team at Interface today via email [email protected], or by phone on 01952 288322 to find out more.