Excellent support, explanations and customer service.
The ISO 9001 process has been well explained and we are benefiting from the thinking it has helped us to put in place.
While we have always impressed recognised brand-name customers with our approach, up until now we haven’t had the officially-recognised systems and certifications in place to turn their enquiries into potential orders. Now they are in place, I expect more doors to open.
We enjoyed implementing ISO 9001 with Interface NRM they were really helpful, and we found the whole process relatively simple.
We chose Interface to assist with our ISO 9001 certification and were thoroughly satisfied with the service they gave us. They provided excellent training for us to develop our systems to meet the necessary standards, and then carried out an in-depth audit to achieve certification.
We would confidently recommend Interface to anyone seeking to achieve the ISO 9001 standard.
I found Interface very practical to deal with; Syscom has always produced software that complies with recognised industry standards. Achieving the ISO 9001 further demonstrates Syscom’s commitment to its customers the award involved exploring each and every process and formerly documenting them. A number of improvements were made as a direct result of this procedure and yearly audits on our Quality Policy will ensure it is reviewed for continuing suitability”.
As a result of this exercise, Syscom is reaping the rewards of achieving ISO 9001 and has already received some good feedback from its customers, demonstrating the improvements that Syscom has made within the business are having a good impact on customer satisfaction levels.
We were well supported at all times through the certification. The process was explained in a clear manner and questions we had were answered efficiently. We are very satisfied and now have systems and certification in place to further improve our business.
Thank you very much for the way that you approached me and my requirements for achieving ISO 14001. I thought it was done in a really professional way with sufficient guidance and encouragement to make me do all the hard work! At the same time you made it relevant to my business which is so important, given that time is so precious.
The service I received was fantastic. Every aspect explained. I would recommend Interface wholeheartedly. Sterling job.
By adopting a simple step by step approach to the audit Interface made a seemingly complicated procedure straightforward and easy to follow.
The Interface team were extremely supportive and turned a notoriously complex subject into a straightforward process. Their approach is very ‘hands-on’ and they were available whenever required to provide support.
Top marks! The Process was well explained and time was taken ensuring that we understood the system. We very much recommend them.
A relatively painless experience thanks to the professional help and support we received from Interface. All of the procedures were well explained in a straightforward manner.
I found Interface easy to work with. They understood completely the needs of my Company during the process of achieving ISO 9001.
I found the service provided by Interface NRM Ltd to be helpful and supportive throughout. Advice was provided in a helpful, constructive and pragmatic manner, and was tailored to our requirements.
The certification training has received excellent evaluation feedback – we are very satisfied.
We found Interface NRM Ltd to be extremely useful in understanding, planning and implementing ISO 9001 into our culture. Very supportive, effective and efficient.
‘Professional, friendly and informative. As always, a joy to do business with.’
‘As a growing company we recognised the importance of having ISO 9001 and Interface enabled us to gain our accreditation. We are really pleased to be recognised for our processes which underpin the quality of the service which we deliver to our clients.’
‘Would wholeheartedly recommend Interface NRM to any business owner looking for authoritative, supportive, and straight forward guidance to gaining ISO 9001.’
‘Before entering into certification for ISO 9001, I was given the impression from others, that it was quite a very time consuming, daunting process, however, from the very first contact with Interface, the help and assistance was of the highest level. Our auditor, Amanda, really made obtaining certification a much less arduous task than I was led to believe. Our company is now benefiting greatly from the new management systems in place and I would not have any doubts what so ever, in recommending the services of Interface NRM to other companies.’
‘Very professional, supportive and efficient, thank you.’